Privacy Policy

Last Updated: April 7, 2020

This Privacy Policy applies to Paige Solutions Ltd. (dba Appara, “Appara”, “we”, “us”, or “our”). Appara operates a cloud-based legal transaction solution available via our website located at www.appara.ai (the “Website”) and the associated application (the “Service”, “Application”). By accessing and using this Website and/or Service, you shall be deemed to have accepted and agreed to the terms hereafter set forth (the “Privacy Terms”). If you do not agree to these Privacy Terms, please do not use the Website and/or Service.

These Privacy Terms may be changed from time to time. Changes will be posted on this page and your use of the Website and/or Service after such changes have been posted will constitute your agreement to the modified Privacy Terms and all of the changes.

INFORMATION COLLECTION AND CONSENT

Provided to Us: When you visit the Website, use the Service, use the functionality contained therein and/or communicate with us via phone, email, social media or feedback or contact forms located on the Website and/or Application, we may ask for personal information that will be used for purposes set out in these Privacy Terms. This information generally includes basic subscriber information like your first and last name, your email address, your phone number, and your company name. You are not required to enter any payment information to sign up for a free demo. If you choose not to provide personal information, we may not be able to provide the Service to you or respond to other requests.

Automatically Collected: Some information is also automatically collected and recorded in log files, such as your Internet Protocol (“IP”) address, your operating system, the browser type, the address of a referring website, the date and time the Services were used, your user preferences, cookie data, and your activity on the Website and/or Service. We treat this information as personal information if we combine it with or link it to any of the identifying personal information mentioned above.

Third Party Data: We may receive information about you from other sources, including public facing websites, publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. We may also receive information from other affiliated companies that are a part of our corporate group. This helps us to update, expand and analyze our records, identify new prospects for marketing, and provide products and services that may be of interest to you.

By providing personal information to us, you consent to the collection, use and disclosure of such personal information as specified in these Privacy Terms. Without limiting the foregoing, we may on occasion ask you to consent when we collect, use, or disclose your personal information in specific circumstances. Sometimes your consent will be implied through your conduct with us if the purpose of the collection, use or disclosure is obvious and you voluntarily provide the information. We do not knowingly collect the personal information from anyone under the major age of consent in the jurisdiction of residence of the individual or determined based on the address of such individual.

INFORMATION USE

We may use your personal or account information for the following purposes:

• to carry out our obligations arising from any contracts entered into between you and us;

• to provide you with information, products or services that you request from us or which we consider are similar to those you have already purchased or enquired about;

• to allow you to participate in interactive features of our Website and/or Service;

• to notify you about important changes to our Website and/or our products and services; for our internal business purposes, such as to analyze trends and statistics, for audits, to develop new products, to enhance our websites, to improve our products and services, to identify usage trends and to determine the effectiveness of our promotional campaigns;

• to help us address problems with and improve the Website, and/or our products and services; to request feedback and otherwise contact you about your use of the Website and/or our products and services;

• to protect the security or integrity of our websites, our products and services and our business;

• to prevent, detect and investigate activity and transactions that are suspicious, fraudulent, or violate our Website Terms of Services;

• to contact you if necessary regarding your transactions with us, changes to our terms, conditions, and policies and/or for other administrative purposes;

• to respond to your requests for support or customer service; in an emergency situation to protect your personal safety or that of site visitors or any third party;

• to administer and fulfill contests, loyalty programs, and other promotions and programs in which you participate;

• in connection with, or during negotiations of, any merger, sale of Appara’s assets, financing or acquisition, or in any other situation involving the transfer of all or part of the business assets of Appara;

• with your consent when required, to communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, Services, contests, and promotions; or as required or authorized by law

With consent, we may display personal testimonials of satisfied customers on our Website. If you wish to update or delete your testimonial you can contact us at support@appara.ai

You also may provide personal information to be published or displayed on public areas of the Website, or transmitted to other users of the Website and/or Service or third parties (collectively, “Member Contributions”). Your Member Contributions are published or displayed on the Website and/or Service and transmitted to others at your own risk. We cannot control the actions of other users of the Website and/or Service with whom you may choose to share your Member Contributions. Therefore, we cannot and do not guarantee that your Member Contributions will not be viewed by unauthorized persons.

SHARING OF PERSONAL INFORMATION

We may share your personal information with any member of our group, which includes any of our subsidiaries. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet law enforcement requirements. We may also be required to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of services and other agreements. We may also be required to share your personal information to protect the rights, property, or safety of Appara, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may share your personal information with certain service providers, including without limitation outside shipping companies, vendors, consultants and credit card or payment processing companies (“Service Providers”). When we engage Service Providers who manage customer information on our behalf and/or perform services on our behalf, such as conducting surveys, sending communications or helping prevent fraudulent transactions, we may share your personal information with such Service Providers under the requirement that such personal information is used only to provide services to us.

We are not responsible for the actions of any independent third parties you may choose to engage with directly, nor are we responsible for any additional information you provide directly to any third parties, and we encourage you to become familiar with their privacy practices before disclosing information directly to any such parties.

We will do our best to protect your personal information when possible with third parties by implementing a Non-Disclosure Agreement between the third party and Appara.

RETAINING YOUR INFORMATION

We will only retain your personal information for as long as is necessary to fulfill the purposes we collected it for, including the purposes of our legitimate business interests and satisfying any legal or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, the nature, and the sensitivity or the personal information. We also consider the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and the applicable legal requirements.

RIGHTS TO YOUR INFORMATION

We strive to ensure that any personal information we retain and use is accurate, complete and up-to-date as necessary for the purposes for which we will use it. If our records regarding your personal information are inaccurate or incomplete, we will amend that information at your request.

Users have certain legal rights to obtain information about whether we hold personal information about them, to access personal information we hold about them, and to obtain its correction, update, amendment or deletion in appropriate circumstances. Some of these rights may be subject to exceptions or limitations.

If you wish to make a request or exercise your rights as it pertains to your personal information you can contact us at support@appara.ai. We will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request).

Requests for access to one’s personal information are not automatically granted. Such requests can be refused if any of the exceptions set out under applicable laws applies. In such cases, we will provide the requestor with reasons for the refusal.

AGGREGATED DATA

We may also use your personal information, Website and/or Service usage statistics to generate Aggregated Data for internal use and for sharing with others on a selective basis. “Aggregated Data” means records which have been stripped of information potentially identifying customers or users, and which have been manipulated or combined to provide generalized, anonymous information. Your identity and personal information will be kept anonymous in Aggregated Data.

LINKS

The Website and/or Application may contain links to other websites. These Privacy Terms do not apply to other websites and we are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policy of linked websites prior to providing them with personal information. Their privacy policies and practices may differ significantly from our policies and practices.

COOKIES AND LOG FILES

We may use cookies and log files to track user information. Cookies are small amounts of data that are transferred to your web browser by a web server and are stored on your computer’s hard drive. We use cookies to track which page variant a visitor has seen, to track if a visitor has clicked on a page variant, to monitor traffic patterns and to gauge popularity of website pages and options. We will use this information to deliver relevant content and services to you.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or functionality of our Website and/or Service.

CHANGE OF OWNERSHIP OR BUSINESS TRANSITION

In the event of a change of ownership or other business transition, such as a merger, acquisition or sale of our assets, your information may be transferred in accordance with applicable privacy laws.

SECURITY

The scope of our Information Security Management Program includes all information assets, information systems, and business processes under the ownership, control, or use of us for the purpose of providing services to our clients and users.

We have taken commercially reasonable steps to protect your personal information. This includes, but is not limited to, the use of secure data storage premises, strong data encryption, continuous data backups, and the use of multi-factor authentication. All information you provide to us is stored on secure servers in a controlled Canadian environment with limited access. Where we have given you (or where you have chosen) a password which enables you access to certain parts of our Website and/or Service, you are responsible for keeping this password confidential. Users should not share their password with anyone.

We will strive to prevent unauthorized access to your personal information, however, no data transmission over the Internet, by wireless device or over the air, is guaranteed to be 100% secure. We will continue to enhance security procedures as new technologies and procedures become available. Please remember that you control what personal information you provide while using the Website and/or Service. Ultimately, you are responsible for maintaining the secrecy of any personal information provided in connection with the use of the Website and/or Service.

Always be careful and responsible regarding your personal information. We are not responsible for, and cannot control, the use by others of any information which you provide to them and you should use caution in selecting the personal information you provide to others through the Website and/or Service. Similarly, we cannot assume any responsibility for the content of any personal information or other information which you receive from other users through the Website and/or Service, and you release us from any and all liability in connection with the contents of any personal information or other information which you may receive using the Website and/or Service. We cannot guarantee, or assume any responsibility for verifying, the accuracy of the personal information or other information provided by any third party. You release us from any and all liability in connection with the use of such personal information or disclosure as set out in this Privacy Policy.

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@appara.ai or by mail to 1400 – 1188 West Georgia Street, Vancouver, BC, Canada, V6E 4A2. Appara has appointed Brad Kram as the Data Protection Officer (DPO). If you would like to contact the DPO, please email support@appara.ai and we will respond to your request accordingly.